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We're here to help. If you are not sure who to contact, or if the area you need help with is not listed below, the following resources are also available:

Topic/Web Site Contact E-mail Phone
Access Accounts Account Services accounts@psu.edu 814-865-4772
Administrative Computing Support Administrative Information Services (AIS) Support Center AIS-support@psu.edu 814-863-2276
ANGEL ITS Help Desk helpdesk@psu.edu 814-863-2494
Calendar Service ITS Help Desk helpdesk@psu.edu 814-863-2494
Classroom Reservations (courses) University Registrar enrlsvcs@psu.edu 814-863-3677
Classroom Reservations (events other than courses) University Registrar Use Web form 814-863-3677
Classroom Technical Support Technology classroom support staff Use Web form 814-777-0035
Club Server
(Student Organizations Server)
See Contact Info - Student Organizations Server clubs@psu.edu See Contact Info - Student Organizations Server
Computer Help and Support ITS Help Desk helpdesk@psu.edu 814-863-1035
814-863-2494
Course Tools Teaching and Learning with Technology tlt@psu.edu

814-863-1654

Data Backbone Problems Network Operations Center tnsnoc@psu.edu 814-865-4NOC (4662)
Dial-up Modem Access, configuration ITS Help Desk helpdesk@psu.edu 814-863-1035
814-863-2494
Dial-up Modem Access, Connection Problems Network Operations Center tnsnoc@psu.edu 814-865-4NOC (4662)
Directory Services
- Lookup
- Update
ITS Help Desk helpdesk@psu.edu 814-863-1035
814-863-2494
eLion Administrative Information Services (AIS) Support Center AIS-support@psu.edu 814-863-2276
E-mail ITS Help Desk helpdesk@psu.edu 814-863-1035
814-863-2494
Employee Computing Support Administrative Information Services (AIS) Support Center AIS-support@psu.edu See directory
Faculty, Teaching Support Digital Commons digitalcommons@psu.edu 814-574-9721
Friends of Penn State (FPS) ITS Help Desk helpdesk@psu.edu 814-863-1035
814-863-2494
FTP ITS Help Desk helpdesk@psu.edu 814-863-1035
814-863-2494
High Performance Computing High Performance Computing Group beatnic@aset.psu.edu 814-863-8930
Internet Access ITS Help Desk helpdesk@psu.edu 814-863-1035
814-863-2494
Netnews (Usenet) Problems ITS Help Desk helpdesk@psu.edu 814-863-1035
814-863-2494
Penn State Access Account Storage Space (PASS) ITS Help Desk helpdesk@psu.edu 814-863-1035
814-863-2494
Phone Services, Employees Network Operations Center tnsnoc@psu.edu 814-865-4NOC (4662)
Phone Services, Students Network Operations Center tnsnoc@psu.edu 814-865-4NOC (4662)
Portal ITS Help Desk helpdesk@psu.edu 814-863-1035
814-863-2494
Residence Hall Connections, University Park Residential Computing Service and Support rescom@psu.edu Findlay (East):865-2942
Waring (West): 865-2948
Pollock / Nittany: 865-2944
Redifer (South): 865-2938
Warnock (North): 865-2946
Residence Hall Connections, Locations Other Than University Park Campus contacts See contact list See contact list
Ruckus Ruckus Support    
Search Engine ITS Help Desk helpdesk@psu.edu 814-863-1035
814-863-2494
Secure Server (www.work.psu.edu) ITS Help Desk helpdesk@psu.edu 814-863-1035
814-863-2494
Student Computing Labs ITS Student Consultants See Web site for locations and hours. See Web site for locations and hours.
Telephone/Voice Network Operations Center   814-865-4NOC (4662)
Training Services ITS Training Services ITSTraining@psu.edu 814-863-9522
TSM (formerly ADSM) TSM Support Staff tsm@psu.edu 814-865-4772
Viruses ITS Help Desk helpdesk@psu.edu 814-863-1035
814-863-2494
Voice Mail Network Operations Center University Park 814-865-4NOC (4662)
Virtual Private Network (VPN) Service ITS Help Desk helpdesk@psu.edu 814-863-1035
814-863-2494
WebMail ITS Help Desk helpdesk@psu.edu 814-863-1035
814-863-2494
Web-Based Training (WBT) ITS Help Desk helpdesk@psu.edu 814-863-2494
Web Publishing ITS Help Desk helpdesk@psu.edu 814-863-1035
814-863-2494
Wireless Computing ITS Help Desk helpdesk@psu.edu 814-863-1035
814-863-2494

 


The Pennsylvania State University ©2008
This service is provided and maintained by the ITS Help Desks,
a service of Consulting & Support Services (CSS) at Penn State.
This page was last updated on Wednesday, January 30, 2008.

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